Learner User Guide

Complete guide for learners using AI-LMS-TMS.

Overview

As a Learner, you can enroll in courses, track your learning progress, submit assessments, and earn certificates. The platform provides an intuitive interface with AI-powered assistance to support your learning journey.

Getting Started

Logging In

  1. Navigate to the AI-LMS-TMS platform
  2. Enter your registered email address
  3. Click “Send OTP” to receive a verification code
  4. Enter the 6-digit OTP sent to your email
  5. Click “Verify & Login”

First-Time Setup

After your first login, complete your learner profile:

  1. Click on your profile icon in the top-right corner
  2. Select “Profile”
  3. Fill in your personal details:
    • Full Name
    • NRIC/FIN (for Singapore residents)
    • Contact Number
    • Date of Birth
    • Nationality
    • Employment Status
    • Company (if employed)
  4. Click “Save” to update your profile

Dashboard Overview

Your dashboard displays:

  • My Courses: All courses you’re enrolled in
  • Progress Overview: Visual progress indicators for each course
  • Upcoming Assessments: Deadlines and due dates
  • Quick Actions: Access to frequently used features
Menu Item Description
Home Returns to your main dashboard
Courses Browse and access your enrolled courses
Task List View calendar with upcoming assessments and deadlines

Profile Menu

Click your profile icon to access:

  • Profile: View and edit your information
  • Help & Support: Get assistance
  • Logout: Sign out of the platform

Courses

Viewing Your Courses

  1. Click “Courses” in the navigation menu
  2. Browse your enrolled courses in grid view
  3. Use filters to narrow down courses:
    • Course Type: WSQ, IBF, or General
    • Mode of Learning: Classroom, Online, or Blended
  4. Use the search bar to find specific courses

Accessing Course Content

  1. Click on a course card to open it
  2. View course details:
    • Course description
    • Learning outcomes
    • Duration and schedule
    • Trainer information
  3. Access course materials:
    • Learner Guide: Course handbook
    • Slides: Presentation materials
    • Resources: Additional learning materials

Learning Units & Subtopics

Courses are organized into Learning Units containing Subtopics:

  1. Click on a Learning Unit to expand it
  2. View the list of subtopics
  3. Click on a subtopic to access its content
  4. Mark subtopics as complete when finished

Bookmarking Content

Save important content for later:

  1. Click the bookmark icon on any subtopic
  2. Access bookmarked content from your course view
  3. Click again to remove the bookmark

Tracking Progress

Your progress is automatically tracked:

  • Progress Bar: Shows completion percentage
  • Completed Units: Green checkmarks indicate completed items
  • Remaining Content: Track what’s left to complete

Assessments

Viewing Assessments

  1. Navigate to your course
  2. Click on the “Assessments” tab
  3. View all assessments for the course:
    • Assessment name and description
    • Category (Written, Oral, Practical)
    • Deadline
    • Status (Not Started, In Progress, Submitted, Graded)

Assessment Categories

Category Description
Written Essays, reports, case studies
Oral Presentations, verbal examinations
Practical Hands-on demonstrations, projects

Submitting Assessments

  1. Click on the assessment you want to submit
  2. Read the instructions carefully
  3. Prepare your submission:
    • Write your response (if text-based)
    • Upload files (if file submission required)
  4. Click “Submit”
  5. Confirm your submission

Note: Some assessments may only allow one submission. Check the requirements before submitting.

Viewing Submission History

  1. Go to the assessment
  2. Click “View Submission” or “Submission History”
  3. See your submitted work and feedback
  4. View grades when available

Task List & Calendar

Accessing the Calendar

  1. Click “Task List” in the navigation
  2. View your calendar with:
    • Assessment deadlines
    • Course schedules
    • Important dates

Calendar Views

  • Month View: Overview of the entire month
  • Week View: Detailed weekly schedule
  • Day View: Focus on a single day

Managing Tasks

  • Click on any event to view details
  • Color-coded events:
    • Blue: Assessments
    • Green: Completed items
    • Red: Overdue items

Certificates

Earning Certificates

Certificates are awarded when you:

  1. Complete all learning units
  2. Submit all required assessments
  3. Achieve passing grades (if applicable)

Downloading Certificates

  1. Go to your completed course
  2. Click “Download Certificate”
  3. Save the PDF certificate to your device

Certificate Information

Your certificate includes:

  • Your full name
  • Course title
  • Completion date
  • Training provider details
  • Certificate number (for verification)

AI Chatbot Assistant

Using the AI Chatbot

The AI-powered chatbot helps you with:

  • Course content questions
  • Learning recommendations
  • Navigation assistance
  • General queries

How to Use

  1. Click the chat icon in the bottom-right corner
  2. Type your question
  3. Receive instant AI-generated responses
  4. Continue the conversation for follow-up questions

Tips for Better Results

  • Be specific with your questions
  • Mention the course or topic you’re asking about
  • Ask one question at a time

Profile Management

Viewing Your Profile

  1. Click your profile icon
  2. Select “Profile”
  3. View your information:
    • Personal details
    • Contact information
    • Employment information
    • Enrolled courses

Updating Your Profile

  1. Go to your profile
  2. Click “Edit”
  3. Update the fields you want to change
  4. Click “Save”

Profile Fields

Field Description
Full Name Your complete legal name
Email Your registered email (cannot be changed)
NRIC/FIN Singapore identification number
Phone Contact number
Date of Birth Your birth date
Gender Male/Female
Nationality Your country of citizenship
Ethnicity Your ethnic background
Highest Qualification Education level
Employment Status Current work status
Company Employer name (if employed)
Designation Job title (if employed)

Tips for Success

Maximizing Your Learning

  1. Set a Schedule: Dedicate regular time for learning
  2. Use Bookmarks: Save important content for review
  3. Complete in Order: Follow the recommended sequence
  4. Take Notes: Use the AI chatbot to clarify concepts
  5. Submit Early: Don’t wait until the deadline

Getting Help

If you encounter issues:

  1. Use the AI Chatbot for quick answers
  2. Contact Help & Support for technical issues
  3. Reach out to your trainer for course-related questions

Troubleshooting

Common Issues

Can’t log in?

  • Check your email address is correct
  • Ensure you’re using the latest OTP (they expire after 30 minutes)
  • Contact support if issues persist

Can’t see my courses?

  • Verify you’re enrolled in the course
  • Check with your administrator if enrollment is pending
  • Refresh the page

Assessment won’t submit?

  • Check file size limits (usually 5MB)
  • Ensure you’ve completed all required fields
  • Try a different browser if issues persist

Progress not updating?

  • Refresh the page
  • Clear browser cache
  • Log out and log back in

Keyboard Shortcuts

Shortcut Action
Esc Close modal/popup
Enter Confirm action

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